Amazon Updates FBA Refund Policies

Amazon has dropped very important news and changed deadlines that could significantly impact a brand’s Amazon FBA business. There has been updates to Amazon FBA refund policies, effective October 23rd, which has drastically reduced the time available for sellers to reclaim lost revenue. 

Sellers now have until October 23rd to reclaim eligible refunds from the previous 18 months before the claims period reduces to only 2 months!  

See the Before & After Amazon FBA Updates Below:

Before 

• FBA Inbound Shipments: 6 Months EU/UK / 9 Months USA 

• Lost, Damaged Units: 18 Months 

• FBA Customer Refunds: 18 Months 

• FBA Removal Orders: 18 Months 

• Weights & Dimensions Fees: 3 Months 

After 

• FBA Inbound Shipments: 6 Months EU/UK / 9 Months USA 

• Lost, Damaged Units: 2 Months (Improvements Expected) 

• FBA Customer Refunds: 4 Months (No Improvements Expected) 

• FBA Removal Orders: 2.5 Months (No Improvements Expected) 

• Weights & Dimensions Fees: 3 Months 

If you are a brand with a seller account using the FBA logistics model and would like to reclaim your lost revenue before the opportunity lapses, please get in touch with our team at Toucan today! Reach out to the team today via our website or email at hello@toucanecommerce.com